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I had tried to purchase a pair of shoes online and pay for at local store being in couer d alane at riverstone in which i was informed they were and i had till 9 oclock to pay at 6 o clock i had went to zumies to pay for the shoes that were on sale and also 50% of the...
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2.2
I liked
  • I was once a big shopper at zumies now iam not
I didn't like
  • Service and lack of honoring the sales
#1045667
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I bought a pair of shoes online, they were too small for me, I went to return them, and get a refund. I was asked was if I paid with PayPal, and I did so I was told to ship them back. Shipped the shoes back on the 6th of April, and waited a week. On the 14th I called...
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Product
#1039271
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I ordered t-shirts and cargo shorts. I paid on-line with my checking account. The total was $102.68 and was deducted from my account. I was also informed that different vendors send different items. I checked my checking account on-line and not only was my total order...
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1.0
I didn't like
  • Billing practice
#1033169
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Short Review for March 08, 2017, Pc_service

Zumiez
#1018268
3.4
Shopped at my local Zumies and had an okay experience.. except the employee checking out my clothes made some inappropriate remarks about my preferences. Felt like I was being ridiculed for my taste and now I look to see if that employee is there before I enter.
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Zumiez Customer Care Review

Zumiez
#998151
1.2
Your employees are lazy, dont do thier jobs and just sit on thier *** while customers are needing assistance. They could not answer any questions efficiently and did not offer to build the skateboard I bought for my son. The trainee was made to work the register and started a confrontation with the other employee. Absolutely ridiculous!!!
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Zumiez Shipping Service Review

Zumiez
#982902
I orderes a necklace that was $64.00 and they sent me the wrong one. Turns out it was $146 and 24K so a goid mistake on their part
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Zumiez Customer Care Review

Zumiez
#979394
1.0
2 male employees were bragging about how much *** they bought and bringing *** with them on their uber ride. My family will never shop at this store again.
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I purchased a pair of old school vans for my wife for her birthday. I was worried they would be to small. The associates told me as long as we kept our receipt, we coul d exchange or return them. Of course they were to small, so I went to exchange them at a different...
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1.2
#1032075
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Oh my gosh, I had an experience there where they were so rude as well. I will never shop there again. I too bought a deal on black Friday. It was buy a pair of pants and get one, 1/2 off. I did it on the internet and when the pants came I did not like the one at all. I...
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MakeMyDay2016
MakeMyDay2016

People must learn the difference between no and rude.

2.2
I liked
  • Son liked a pair of pants from there
I didn't like
  • Customer service in the store
  • Expense
#1024454
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Last year I ordered a bunch of items from your online site and a hoodie came with the security tag still attached. I needed to drive to the nearest store and ask them to remove it. It was very inconvenient and pretty much negated the reason for shopping online. Again...
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3.1
#1021569
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I had a horrible experience at zumiez. I went into the store there was a sweater dress I talked to the guy about getting a bigger size Then we had a whole conversation about the price of the dress the clearance price is $80 and he told me that I could get 50% off I...
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#1015662
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I had 7 online orders shipped to the Zumiez store located at Queens Center Mall, NY 11373. I picked up 4 of them one day and could not carry the rest but the associate told me I could leave them and get them another day and I trusted them which was a huge mistake. I...
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1.4
I didn't like
  • Ordered items being stolen
  • Not getting what i ordered
  • Customer service
#1012560
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On December 30 around 3:30pm my son and friends enter you store at Tyler Mall. Nationally of the boys are as follow Asian, Latino, Caucasian and African American (ages 15-16). The only reason I bring up their race is because of how your employee Noah treated them. The...
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#990454
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Went to the zumiez store in katy, texas in the katy mills mall. I was looking for a backpack and shoes. One of the employees did direct me to where they were but after that, him and 2 other staff members had the very tall ladder and had a bowl at the very top. This...
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#986080
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