Today when I went to Zumiez with a friend we decided to put on some clout goggles and take a funny picture, but we were kicked out by a worker saying, “THIS ISN’T THE PLACE TO DO THAT, PUT THOSE BACK AND GET THE *** OUT!” This pissed me and my friend off because we...Read more
This store is the worst. I try to avoid it at all costs. If my kid say they need something I try to stick to Tilly's or Vans. an I don't know why I let my son go into this store yesterday but he did and he purchased a sweatshirt. the *** wipe who rang hi up didn't even...Read more
I didn't like
- No punishment for employees
The manager of the baybrook zumiez in friendswood, TX is a disgrace to the similes brand. I went in for an interview and was immediately insulted upon asking a question regarding interview times. He called me psychotic and told me to I needed to see a therapist because...Read more
Zumiez - Charged for Vans that were out of stock
I was never informed that the sneakers I ordered online were out of stock. Waited weeks for delivery and was charge on my credit card but there were no sneakers being shipped to me. I should have been notified they wete not on their way. Will never shop at Zumiez again.
Zumiez - Bad customer service
Your Lubbock employee ethen was very rude not to mention followed right behind when we were shopping . Couldn't even enjoy my shopping. Believe me i have plenty to spend. Will never come back to this store. They ( 3 employees) never greeted but they were quick to follow you. My visit was around 330 pm Sunday.
Short Review on March 08, 2017
Shopped at my local Zumies and had an okay experience.. except the employee checking out my clothes made some inappropriate remarks about my preferences. Felt like I was being ridiculed for my taste and now I look to see if that employee is there before I enter.
Zumiez Customer Care Review
Your employees are lazy, dont do thier jobs and just sit on thier *** while customers are needing assistance. They could not answer any questions efficiently and did not offer to build the skateboard I bought for my son. The trainee was made to work the register and started a confrontation with the other employee. Absolutely ridiculous!!!
I had tried to purchase a pair of shoes online and pay for at local store being in couer d alane at riverstone in which i was informed they were and i had till 9 oclock to pay at 6 o clock i had went to zumies to pay for the shoes that were on sale and also 50% of the...Read more
I didn't like
- Service and lack of honoring the sales
I bought a pair of shoes online, they were too small for me, I went to return them, and get a refund. I was asked was if I paid with PayPal, and I did so I was told to ship them back. Shipped the shoes back on the 6th of April, and waited a week. On the 14th I called...Read more
I ordered t-shirts and cargo shorts. I paid on-line with my checking account. The total was $102.68 and was deducted from my account. I was also informed that different vendors send different items. I checked my checking account on-line and not only was my total order...Read more
I didn't like
- Billing practice
I purchased a pair of old school vans for my wife for her birthday. I was worried they would be to small. The associates told me as long as we kept our receipt, we coul d exchange or return them. Of course they were to small, so I went to exchange them at a different...Read more
Oh my gosh, I had an experience there where they were so rude as well. I will never shop there again. I too bought a deal on black Friday. It was buy a pair of pants and get one, 1/2 off. I did it on the internet and when the pants came I did not like the one at all. I...Read more
- Son liked a pair of pants from there
I didn't like
- Customer service in the store
Last year I ordered a bunch of items from your online site and a hoodie came with the security tag still attached. I needed to drive to the nearest store and ask them to remove it. It was very inconvenient and pretty much negated the reason for shopping online. Again...Read more
I had a horrible experience at zumiez. I went into the store there was a sweater dress I talked to the guy about getting a bigger size Then we had a whole conversation about the price of the dress the clearance price is $80 and he told me that I could get 50% off I...Read more
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