Featured Not resolved

Over a month ago, I was searching the internet for a pair of Von Zipper Comsat Sunglasses. I found one site had them for $20 less than the rest of the sites, and that was Zumiez.com.

While I was on the site I noticed that they had a "buy 1, get 1 50% off" deal on jeans. So I found two pair of jeans that I am very familiar with, one I was really excited about, they were the RVCA Chevy's.

In about a week or so, I received my packages from Zumiez. I had spent nearly $200 on their site mind you. The first thing I did was opened my Von Zipper Comsat Sunglasses. I was disappointed to find out that in the Comsat box, was a pair of Deccos (another, cheaper style of Von Zipper). I took pictures for proof, and sent them back to the company.

I immediately put the jeans in the wash with my colors as I planned on wearing the RVCA Chevy's later that night. Guess what? When I took my clothes out, I found out that they never sent me RVCA Chevy's. They sent me RVCA Regulars. A similar style, just a tad thinner, and NO stretch like the Chevy's have.

I contacted the site, I contacted Paypal....guess what? Paypal told me to send the sunglasses back, and they would refund my accont once I posted the tracking number. NOPE. I NEVER received the $85 refund for the sunglasses, and since I washed the jeans, I lost that case too.

Meanwhile, they were'nt even nice about it. They were one of the nastiest companies I ever dealt with.

STAY FAR AWAY FROM ZUMIEZ.COM!!!!!!!!!!!!!!!!!!!!!!!!!

Had an Experience with Zumiez?

Write a review


Terms of Service
Post Comment

who took those pictures, your infant child?


If zumies sent me the wrong stuff in my package with the invoice of what i actually ordered and i called and had them send what i actually orderd and i received it do i have to return the wrong items they sent me on their mistake


The easiest way to have had that taken care of would be to have taken them to a store. Zumiez fulfills its online orders through its stores and they go by SKUs and photos. It's very easy to mix up items that look almost exactly the same.

You May Also Like

Ezbuy - Worst service I have ever used Ezbuy "I am an ezbuy customer from the time they first started out until now. So I had been through the early stages (which to me was the best time) because..." Read more Kara Zapatos - Bad quality shoes, rude and impolite staff, Boss Kara is full of *** and so slow! Kara Zapatos "I just want to warn everyone who are planning to buy cheap shoes with them. I found them on Instagram and from Marikina. They are actually cheap made and bad..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more Aliexpress cancels order and requests passport, id, bank statements and won't respond to messages. Aliexpress " I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues up until..." Read more Renters Warehouse - Scammers Renters Warehouse "Renters warehouse is nothing but slum lords. They hang up on there customer's when calling to have up stairs bathroom that is pouring into the kitchen fixed. We said we..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Mr Appliance - The WORST service experience ever! Mr Appliance "After Irma we had a power outage for 36 hours. Then our KitchenAid fridge showed " Sabbath on" and we could not get out of it. I called "Mr Appliance"....TROY..." Read more Seniorpeoplemeet - Bad experiences Seniorpeoplemeet "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more