i went to zumiez with to return a shirt that i bought. right away, i was very unhappy with the customer service here.
she did not provide any reason as to why she would not give me a refund for the shirt, she just said that only exchange could be made & then she began to lose her temper when i asked clarifying questions. i began to look for items to exhange the shirt for & i heard & saw the store manager talking badly about me to the other employees. she called me an *** for wanting to return the shirt. i just think as a store manager, her behavior was very inappropriate.
she never offered an apology & she glared me down the whole time i was in the store. i will definitely NEVER shop there again.
Product or Service Mentioned: Zumiez Manager.