215 E Foothills Pkwy #160, Fort Collins, CO 80525, USA
Not resolved

i went to zumiez with to return a shirt that i bought. right away, i was very unhappy with the customer service here.

she did not provide any reason as to why she would not give me a refund for the shirt, she just said that only exchange could be made & then she began to lose her temper when i asked clarifying questions. i began to look for items to exhange the shirt for & i heard & saw the store manager talking badly about me to the other employees. she called me an *** for wanting to return the shirt. i just think as a store manager, her behavior was very inappropriate.

she never offered an apology & she glared me down the whole time i was in the store. i will definitely NEVER shop there again.

Product or Service Mentioned: Zumiez Manager.

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