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Bought some socks wore 1 time and they let go at the stitching... Bought a thrasher shirt got home and it has *** in it took it back Philadelphia mill store With the receipt and they still would not exchange the shirt.... WILL NEVER BUY FROM UR STORE..... I tex the...
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Company wrote 0 public responses to the review from Nov 29.
Product
#1410657
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i went to zumiez with to return a shirt that i bought. right away, i was very unhappy with the customer service here. she did not provide any reason as to why she would not give me a refund for the shirt, she just said that only exchange could be made & then she began...
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Company wrote 0 private or public responses to the review from Nov 25.
1.0
#1407280
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Zumiez - Rude employees

My friends and I (all adults) entered the store to look around at some clothes. Some employees were stocking the shelves and talking amongst each other. I quickly realized that everything we were saying was being mocked by one of the employees to the other. I called the employee an ***hole and we all left. I won’t be shopping here anymore, at least not at that location, which is the closest to my house.
Company wrote 0 private or public responses to the review from Oct 27.
2.3
Details
Advertised vs Delivered
Customer service
Price Affordability
Website
#1389589
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I have ordered a skirt and shorts first i was never told that i had to pau 40$ duty i have always ordered from the us AND NEVER had this problem my order is 82$ + 19$ shipping + 40 duties. Around 150$ for a skirt and shorts i told a rep i didnt want my order since i...
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Company wrote 0 private or public responses to the review from Oct 11.
1.0
#1379454
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be very careful when uyinf from this website as there are several hidden fees which will basically double charge the price of what you are buying, but only untill the delivery guy shows up and if u dont pay more you dont get what u already paid for.... costumere care...
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Company wrote 0 private or public responses to the review from Jun 15.
1.0
I didn't like
  • There is no way to get an explanation from the uk
  • Billing practice
  • Scam
#1280600
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This is a long review. My boyfriend and I are regular costumers at Zumiez. Yesterday we went to a different location that we’ve been to a couple times but not very known there. After walking in I tell one of the employees, a man, that I need to return a shirt with the...
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Company wrote 0 private or public responses to the review from May 23.
Product
#1262460
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Zumiez - Tried charging me full price for an exchanged item

I bought two jackets on their BUY ONE, GET SECOND HALF OFF deal. I went in to exchange for a different size and the woman tried charging me full price for the exchanged item, and tried making a big deal about me exchanging. She said since I’m exchanging one item and not two, that I should be charged for full price. I have always liked the store, apart from them being overpriced. So I usually buy only when they have deals like these. But this was ridiculous, she was only targeting me.
Company wrote 0 private or public responses to the review from Apr 19.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
#1236611
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I ordered TWO pair of shoes from this dump and they double charged my debit card and sent me ONE PAIR.This place is GARBAGE DO NOIT ORDER FROM ZUMIEZ.I called and they gave me some *** e3xcuse that tbhe order was sent from TWO DIFFWERENT STORES AND THE CHGARGES WOULD...
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Company wrote 0 private or public responses to the review from Apr 06.
1.6
I liked
  • Shoes
I didn't like
  • Being double charged 109 dollars
#1227926
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Zumiez - Got a FAULTY Product
Hi.. Just received my purchase. Actually this was my first time with Zumiez and have to say that I am really disappointed. I had ordered the G-Shock 5600HR-1 CR. Here are the reasons 1. The watch basically has 4 (silver) buttons for Adjust, Mode, Light & Light on/off....
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Company wrote 0 private or public responses to the review from Mar 24.
3.3
I didn't like
  • Hope i can get another watch
#1218110
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Contact Zumiez

Mailing Address:
Zumiez, Inc.
4001 204th Street SW ATTN: Returns 1346 Railroad Street STE 101 Corona, CA 92882-1840
Lynnwood, Washington 98036
United States
Phone:
(877) 828-6929
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Zumiez - Stash Points

Their point system is a joke and when I tried to get my receipts put in they told me they wouldn’t do it because it was questionable activity. They are money thriving scumbags. I like their stores but customer service is trash.
Company wrote 0 public responses to the review from Feb 27.
#1199357
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