1940 S Commons, Federal Way, WA 98003, USA
Not resolved

so i bought a pair of slip on vans instore to be shipped to my house and when they came the box that contains the shoes inside was open and the shoes where out of the box and i didn't think much of it but latter on two weeks into wearing them, on the right shoe the left elastic gore got torn and they usually never rip from just wearing them and i noticed its starting to happen to all of the elastic gores i haven't really tried contacting them because they might not even care over something so small but a pair of shoes that are supposed to be durable can't just have things like that happen to them

Product or Service Mentioned: Vans Shoes.

Reason of review: Damaged or defective.

Monetary Loss: $50.

Preferred solution: Full refund.

Zumiez Pros: Employee.

Zumiez Cons: Quality of the product, Quality of product.

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